01Outcome before technology
02Acceptance before experimentation
03Evidence before investment
04Feasibility before POC
05Production path before solution demonstration
06Verification before acceptance
07Acceptance before release
08Controlled evolution after deployment
00discover
Business & Process Discovery
Identify the business decision or process where AI may add value, the users it will support, the required human judgement and the cost of getting it wrong.
01define
Requirements, Risks & Success Criteria
Translate the business need into measurable AI behaviour: target outcomes, error costs, human oversight, acceptance thresholds and go, adjust or stop rules.
02prepare
Data & Evaluation Readiness
Verify data access, quality, ground truth and representativeness, then lock the evaluation set and scoring method used to judge the AI.
03validate AI
AI Feasibility & Statistical Validation
Test the non-deterministic AI capability against the agreed statistical and business thresholds before designing the wider solution. This is not the POC.
04assess
Solution & Production Readiness
Define how the validated AI will be served, secured, integrated, observed and evolved, including data pipelines, infrastructure, CI/CD and MLOps.
05prove
End-to-End AI POC
Demonstrate the validated AI capability inside the intended interface, workflow, integrations, guardrails and human controls.
06build AI
Production AI Build & Integration
Turn the validated AI capability into a production-grade implementation with reproducible pipelines, versioned models, prompts and data, scalable inference, guardrails, human oversight and MLOps.
07test AI
AI Testing & Technical Verification
Test the final AI implementation against locked evaluation sets and failure scenarios, covering quality, robustness, regression, latency, cost, security, fallbacks and monitoring.
08accept AI
Controlled AI Pilot & Final Acceptance
Validate the complete AI system with representative data and users, measuring prediction quality, false positives and negatives, escalations, workflow fit and business value against the agreed acceptance thresholds.
09operate AI
Production AI & Controlled Evolution
Release progressively and monitor model quality, drift, latency, cost and operational impact. Every model, prompt or data change must pass versioned evaluation, regression and approval gates.